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Top ATS' for Hospitality

With 82% of hospitality businesses experiencing seasonal hiring fluctuations, find the perfect ATS for your needs.

By Sophie Smith

24 Jan 2024 · 6 min read

Table of Contents
Top ATS' for Hospitality

In the dynamic and fast-paced world of the hospitality industry, where guest satisfaction is paramount, having the right team in place can make all the difference.

Whether you run a boutique hotel, a bustling restaurant, or a luxury resort, recruiting top talent efficiently is a mission-critical task. This is where a robust Applicant Tracking System (ATS) tailored for the unique demands of the hospitality sector can be a game-changer.

Check out our latest blogs on the top job boards specialising in hospitality and top tips for hiring.  

In this blog, we will embark on a journey to discover the top ATS solutions that cater specifically to the needs of the hospitality industry.

Our exploration will lead us to the number one choice, GoHire, which has consistently proven its worth in simplifying and optimising the recruitment process for hospitality businesses. However, our quest won't stop there; we'll also delve into other notable ATS options that offer compelling features to elevate your recruitment efforts.

The hospitality industry is a dynamic and diverse landscape, encompassing hotels, restaurants, resorts, event venues, and more. Each segment has its nuances and unique talent requirements, making it essential to have an ATS that understands these intricacies.

Whether you're looking for a solution to streamline the hiring of front-of-house staff, skilled chefs, event planners, or housekeeping professionals, this guide will provide you with valuable insights and recommendations.

Now, let's embark on this journey to explore the top ATS solutions for hospitality, ensuring that you have the tools you need to build a winning team that can deliver unforgettable guest experiences.

1. GoHire

When it comes to hospitality recruitment, GoHire is the undisputed champion. Designed with the unique needs of the hospitality industry in mind, GoHire offers a comprehensive suite of features that simplify and streamline the entire hiring process. Let's delve deeper into why GoHire takes the top spot among ATS solutions for hospitality.

Candidate attraction

Key Features:

Streamlined Recruitment: The hospitality industry operates at a rapid pace, and time is often of the essence when filling crucial positions. GoHire understands this urgency and automates time-consuming administrative tasks.

With GoHire, you can kiss manual data entry, resume screening, and interview scheduling goodbye. The platform takes care of these tasks, allowing your HR team to focus on what truly matters: evaluating candidates and finding the perfect fit for your team.

Customised Job Listings: In hospitality, your brand image is everything. Your guests' experiences are heavily influenced by the calibre of your staff, from front-line employees to management.

GoHire enables you to create job listings that reflect your brand's personality and values. Craft enticing descriptions that resonate with potential candidates, setting the stage for a successful recruitment journey.

Collaborative Hiring: The hospitality industry thrives on collaboration. Whether it's a bustling restaurant kitchen, a well-coordinated event, or a smoothly run hotel, teamwork is at the heart of it all.

GoHire facilitates collaborative hiring by allowing your team to work together seamlessly. Review applicants, share feedback, and make informed decisions in real time. The days of sifting through a barrage of emails and spreadsheets are over.

Multi-Platform Posting: Hospitality businesses need to cast a wide net to attract top talent. GoHire recognises this need and simplifies the process of posting job vacancies across multiple platforms.

With just a single click, your job openings can reach a diverse and extensive audience. Whether you're looking for front-of-house staff, culinary experts, or event planners, GoHire ensures that your positions are seen by the right candidates.

Customisable Workflows: Every hospitality business has its unique recruitment process. GoHire is adaptable and allows you to customise recruitment workflows to align with your specific needs.

Whether you have multiple stages of evaluation, assessments, or interviews, GoHire can accommodate your process, ensuring that you find the perfect candidate for each role.

In the fast-paced and competitive world of hospitality, GoHire shines as the ultimate ATS solution. Its ability to automate tasks, create customized job listings, facilitate collaboration, and reach a wide pool of candidates makes it an invaluable tool for hospitality businesses of all sizes.

With GoHire by your side, you can build a team that not only meets but exceeds guest expectations, ensuring memorable experiences that keep patrons coming back for more.

2. iCIMS

iCIMS is a versatile Applicant Tracking System (ATS) that has garnered recognition for its scalability and adaptability, making it an excellent choice for hospitality businesses of all sizes. With a strong focus on customisation and comprehensive reporting capabilities, iCIMS provides a robust platform to manage your hospitality recruitment needs effectively.

Key Features:

Social Media Integration: The power of social media in recruitment cannot be underestimated. iCIMS recognises this and offers seamless integration with various social media platforms.

This feature allows you to share your job openings across social networks, expanding your reach and attracting candidates who are actively engaged on these platforms. In a visually driven industry like hospitality, where presentation matters, social media integration can be a game-changer.

Global Reach: If your hospitality business extends its footprint across multiple countries, iCIMS can accommodate your international hiring needs. Navigating the complexities of recruiting in different regions with varying regulations and cultural nuances can be challenging.

iCIMS provides the flexibility to adapt your recruitment strategy to suit local requirements, ensuring compliance and efficiency.

Talent Pool Management: Building a talent pipeline is a smart strategy for hospitality businesses with ongoing recruitment needs. iCIMS offers talent pool management features that allow you to proactively engage with potential candidates, keeping them in your talent pool for future opportunities.

This is particularly valuable in hospitality, where turnover rates can be high, and having a pool of pre-screened candidates can expedite the hiring process.

iCIMS' versatility and scalability make it a strong contender among ATS solutions for hospitality. Whether you operate a boutique hotel, a chain of restaurants, or a sprawling resort, iCIMS provides the tools to manage your recruitment process effectively and adapt to the changing needs of your business.

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3. SmartRecruiters

SmartRecruiters stands out among ATS solutions for its unwavering focus on enhancing the candidate experience. In the hospitality industry, where guest satisfaction is paramount, providing a positive and efficient recruitment journey for candidates can set the tone for their future interactions with your brand. Let's explore why SmartRecruiters is a top choice for hospitality businesses.

Key Features:

Candidate Engagement: Creating a seamless and engaging application process is a hallmark of SmartRecruiters. In the hospitality industry, first impressions matter, and your recruitment process is often a candidate's first interaction with your brand. SmartRecruiters' user-friendly interface ensures that candidates can navigate the application process with ease. Mobile optimisation further enhances accessibility, allowing candidates to apply from any device, whether they're on a smartphone, tablet, or computer.

Collaborative Hiring: Collaboration is at the heart of successful hospitality operations. SmartRecruiters facilitates collaborative hiring by enabling your team to work together seamlessly. Whether you're evaluating candidates for a bustling restaurant or a luxury hotel, having multiple stakeholders involved in the hiring process is common. SmartRecruiters provides tools for real-time feedback and assessments, ensuring that everyone is aligned in the decision-making process.

Global Reach: If your hospitality business operates across borders, SmartRecruiters offers global support. Navigating recruitment in different regions with varying cultures and regulations can be complex. SmartRecruiters' global capabilities provide the flexibility to adapt your hiring strategy to local requirements while maintaining a centralized platform for streamlined recruitment.

SmartRecruiters' dedication to candidate experience aligns well with the hospitality industry's emphasis on guest satisfaction. By providing candidates with a positive and efficient application process, you not only attract top talent but also enhance your brand's reputation as an employer of choice.

4. Jobvite

Jobvite is an ATS designed to make recruiting teams more efficient. With features like social recruiting, candidate engagement, and analytics, it caters to hospitality businesses looking for an all-in-one solution to attract and hire talent.

Key Features:

  • Social Recruiting: Tap into social media networks to expand your reach and connect with candidates where they spend their time online.
  • Candidate Relationship Management (CRM): Build relationships with candidates over time, nurturing talent pools for future openings.
  • Data-Driven Insights: Jobvite provides analytics to help you measure the effectiveness of your recruitment efforts and make data-backed decisions.

5. Taleo (by Oracle)

Taleo, part of the Oracle Cloud suite, offers a robust ATS solution with global capabilities. It's suitable for large hospitality chains or multinational organizations in the industry.

Key Features:

  • Scalability: Taleo can handle high volumes of applications, making it ideal for hospitality businesses with extensive hiring needs.
  • Globalization: If your operations span multiple countries, Taleo's global features can accommodate various languages, currencies, and regulations.
  • Career Sites: Create customized career sites to showcase your brand and attract candidates who align with your hospitality culture.

In the competitive world of hospitality, where exceptional guest experiences depend on the talented individuals who bring them to life, selecting the right ATS is paramount. We've embarked on a journey through the top ATS solutions for hospitality, exploring their unique strengths and features that cater to the industry's specific needs.

As you navigate the landscape of ATS options, consider the size, complexity, and specific requirements of your hospitality organisation. Whether you operate a boutique hotel, a bustling restaurant, or a global resort chain, there's an ATS that aligns with your recruitment goals.

Ultimately, the choice of an ATS should empower your team to find, attract, and hire the best talent efficiently. It should complement your brand's identity, enhance the candidate experience, and provide the insights needed to make informed hiring decisions.

In the dynamic world of hospitality, where guest satisfaction is the ultimate goal, your recruitment process plays a pivotal role. By selecting the right ATS, you're not only building a team capable of exceeding guest expectations but also ensuring the success and growth of your hospitality business in a competitive market.

What are the unique challenges of recruitment in the hospitality industry?

The hospitality industry faces challenges such as high turnover rates, seasonal hiring fluctuations, and the need for diverse skill sets across roles. Finding and retaining top talent while ensuring exceptional guest experiences is crucial.

How can an ATS benefit hospitality recruitment?

An ATS streamlines hospitality recruitment by automating tasks like resume screening, interview scheduling, and collaboration among hiring teams. It also helps in creating branded job listings, managing talent pools, and ensuring compliance with regulations.

What role does candidate experience play in hospitality recruitment, and how can an ATS improve it?

Candidate experience is vital in hospitality as it reflects your brand's image. An ATS like SmartRecruiters focuses on candidate engagement and user-friendly interfaces, providing a positive experience that can enhance your brand's reputation as an employer of choice.

What should hospitality businesses consider when choosing an ATS for their specific needs?

When selecting an ATS, hospitality businesses should consider factors such as scalability, customisation for branding, mobile accessibility, social media integration, and analytics capabilities. The choice should align with the size, complexity, and global reach of the organisation's recruitment needs.  

By Sophie Smith

24 Jan 2024 · 6 min read

GoHire’s Head of Strategy, redefining talent acquisition through tech. Passionate about efficiency, scalability, and strategic innovation. Let’s connect to discuss business strategy and the future of HR tech.


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